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  • From Grind to Growth: How to Build a Business That Works for You with Chris Goegan

    From Grind to Growth: How to Build a Business That Works for You with Chris Goegan
    2025/06/12
    Scaling Your Business with Effective Growth Systems with Chris Goegan Are you drowning in a sea of “shoulds,” constantly firefighting your business instead of growing it? You’re not alone—and you’re not broken. Effective business systems are the key! 🛎 In this episode of Marc Haine Live, Customer and Employee Experience Strategist Marc Haine sits down with Chris Goegan—one of the world’s top experts in engineering business growth systems—to unpack why most businesses get stuck, burned out, and overwhelmed… and what to do about it. Chris breaks down the real reason your business feels like it owns you (instead of the other way around), and how to escape the chaos using just two key systems: Growth Systems and Freedom Systems. Get Chris' Engineered Marketing 3 Systems Guide for FREE. Chris' Engineered Marketing 5-Day Workshop for just $27 (you get the opportunity to get this right after signing up for the 3 Systems Guide) About Chris Chris Goegan, is widely regarded as one of the world's foremost experts in engineering growth systems for businesses. Chris has spent over 35 years transforming businesses through powerful systems, with deep expertise in engineering, sales, marketing, and operations. A former engineer who’s made over 100,000 cold calls (hating all but 3!), Chris began his career building high-volume manufacturing lines at Ford Motor Company, designing parts for the International Space Station, and even contributing to the engineering behind the real-world “Hunt for Red October” submarine. He's worked with Michael E. Gerber, acclaimed author of "The E-Myth," and top industry leaders. His methodologies have generated over $165 million in revenue for small businesses across 100+ industries, freeing entrepreneurs from the grind and saving them over 1,000 hours annually. Chris is the Founder and CEO of Engineered Growth Systems, dedicated to scaling businesses into the $10 to $50+ million range while giving owners their time back. He believes systems, not hustle and stress, are the true keys to sustainable growth. He is passionate about helping good people build great businesses . . . and Exit Wealthy. An Ironman finisher who raised money for cancer research in memory of his dad, Chris loves sports and the outdoors. He's originally from Canada, so expect a few “eh’s” along the way! Connect with Chris https://www.chrisgoegan.com/ / chrisgoegan ----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932 🗓️ https://meetwith.marchaine.com Marc@MarcHaine.comhttp://MarcHaine.comIG: https://www.instagram.com/marcjlhaineFB: https://www.facebook.com/MasterofExperiencesTW: https://twitter.com/MarcHaine2LI: https://www.linkedin.com/in/marchaine/YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
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    51 分
  • The Hidden Business Mistakes Costing You Time, Money, and Talent with Dawn Holly Johnson

    The Hidden Business Mistakes Costing You Time, Money, and Talent with Dawn Holly Johnson
    2025/06/09
    Episode 232: Why Your Business Model is Holding Back Your Business Transformation and Growth with Dawn Holly Johnson

    Is your business unknowingly stuck in the past? Leaders everywhere are relying on outdated business structures and industrial-era strategies—and it’s costing them trillions in lost revenue, disengaged employees, and declining customer experience. But what if there’s a better way?

    🛎 In this episode of Marc Haine Live, I sit down with Dawn Holly Johnson, The Future of Business Architect, to expose the hidden forces quietly bleeding businesses dry—and reveal the game-changing strategies that will help you break free from these costly mistakes.

    About Dawn

    Dawn Holly Johnson has led enterprise-wide transformational efforts in every major industry and across all sizes of organizations - from startups to Fortune 100 companies - using her many years of experience to generate higher organizational performance with an impact of over $5.2 Billion in new revenue generation and over $1 Billion operational profit margin gains through focusing on value delivery and improved stakeholder experience.

    Dawn Holly began to write her second book What CEOs Need to Know in 2016 after her eighth career layoff occurring one week after her divorce. During those trying times, she chose to bring positive change to the world. She published this short yet impactful book in December 2021.

    Self-titled as The Future of Business Architect, she helps startup founders beat the odds to success, and leaders of established companies to quickly transform their organization from underperforming and non-collaborative into being Future Ready: creating purposeful, productive, and profitable organizations that are joyful to work in.

    Connect with Dawn

    dawnhollyjohnson.com Dawn Holly Johnson on Linkedin, @dawnhollyjohnson on YouTube

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    About Your Host, Marc Haine

    Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

    Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

    Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

    Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

    Dare to be the exception™

    Connect with Marc

    +1 (780) 729-4932

    🗓️ https://meetwith.marchaine.com

    • Marc@MarcHaine.com
    • http://MarcHaine.com
    • IG: https://www.instagram.com/marcjlhaine
    • FB: https://www.facebook.com/MasterofExperiences
    • TW: https://twitter.com/MarcHaine2
    • LI: https://www.linkedin.com/in/marchaine/
    • YT: https://www.MarcHaineLive.com

    Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
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    46 分
  • Why Great Employees Fail as Managers (And How to Fix It) with Tara Landes

    Why Great Employees Fail as Managers (And How to Fix It) with Tara Landes
    2025/05/22

    🚨 Is poor management secretly draining your business? You promote your employees to managers. to a leadership roles—only to watch them struggle, your team disengage, and productivity slip. Sound familiar? Bad management isn’t just frustrating—it’s expensive.

    High turnover, disengaged employees, and costly mistakes are all symptoms of a bigger issue: most managers were never trained to lead.

    🛎 In this episode, customer and employee experience strategist Marc Haine sits down with management consultant Tara Landes. We put a spotlight on the costly mistake businesses keep making—and how to fix it.

    We uncover: ✅ Why promoting top performers to management without training backfires 🚨 ✅ How to tell if poor management is secretly hurting your business 📉 ✅ The real reason most leadership training fails (and what actually works) ✅ How investing in management training can help businesses and careers leap forward 🚀

    Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

    About Tara

    For 25 years, Tara Landes has been the secret weapon 300+ small businesses leaders have used as they solve operational challenges. She is a certified change management practitioner from The Prosci Institute and a licensed influence trainer from The Cialdini Institute. She is the lead faculty member for the Bellrock management training programs, having graduated 950+ students and counting. She has also delivered almost 100 presentations to organizations like TEC Canada, MacKay Forums, Engineers and Geoscientists of British Columbia (EGBC), and Chartered Professionals in Human Resources of British Columbia and Yukon (CPHR BC & Yukon).

    Connect with Tara

    🔥 Take Action Now! 💭 Reflect on today’s episode—write down the key lessons and revisit them in 6 months! 📅 Book a 15-minute strategy session tomorrow (yes, tomorrow!) 📩 Get a free coaching session: Email tlandes@bellrock.ca 📢 Sign up for Tara’s monthly management insights: www.bellrock.ca

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    About Your Host, Marc Haine

    Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

    Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

    Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

    Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

    Dare to be the exception™

    Connect with Marc

    +1 (780) 729-4932

    🗓️ https://meetwith.marchaine.com

    • Marc@MarcHaine.com
    • http://MarcHaine.com
    • IG: https://www.instagram.com/marcjlhaine
    • FB: https://www.facebook.com/MasterofExperiences
    • TW: https://twitter.com/MarcHaine2
    • LI: https://www.linkedin.com/in/marchaine/
    • YT: https://www.MarcHaineLive.com

    Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
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    44 分
  • Unlocking LGBTQ+ Wisdom: The Key to Better Leadership with Joel Davis Brown

    Unlocking LGBTQ+ Wisdom: The Key to Better Leadership with Joel Davis Brown
    2025/05/19
    Transformational Leadership for Modern Managers with Joel Davis Brown Leadership is costing businesses more than ever—money, customers, talent, and, at times, even their sense of community. But what if the solution isn’t in the usual playbook? 🛎 In this episode we dive deep into the transformative power of leadership wisdom from the LGBTQ+ community with leadership expert and “Awareness Agent,” Joel Davis Brown. 👉 In this episode, you’ll discover: • Why traditional leadership approaches are falling short—and what’s really at stake. • The concept of transformational leadership and how it can revitalize your organization. • The role of cultural genius in leadership, and why it’s essential in today’s diverse workplaces. • Tangible leadership lessons from the LGBTQ+ community that you can apply immediately. About Joel Davis Brown Dr. Joel A. Davis Brown is the Chief Visionary Officer of Pneumos LLC, a management consulting firm based in San Francisco and Nairobi, specializing in cultural intelligence, leadership development, and organizational change. He is also the co-owner of MetaPrinciple, a global training and certification company focused on systems change. With nearly 25 years of facilitation experience, Joel has worked across five continents, partnering with Fortune 500 companies, non-profits, and government agencies to drive sustainable growth and transformation. His expertise lies in fostering psychological safety, belonging, and innovation in workplaces, using a Gestalt-based approach to leadership and change. A sought-after speaker and executive coach, Joel has collaborated with major organizations, including Apple, LinkedIn, the United Nations, and PricewaterhouseCoopers, among others. He is a certified Gestalt practitioner, an ICF-certified coach, and a Forbes Coaches Council member, working with C-suite executives, emerging leaders, and cultural creatives worldwide. His expertise extends to designing leadership programs on ethics, cross-cultural dialogue, LGBTQ+ inclusion, and men’s leadership. Joel holds a Juris Doctor from the University of Virginia School of Law and a doctorate in educational leadership from Saint Mary’s College of California, where he studied design thinking, global citizenship, and peace education. He is the author of the best-selling book The Souls of Queer Folk: How Understanding LGBTQ+ Culture Can Transform Your Leadership Practice. Joel curates and facilitates the Queer Leaders Lens forum, supporting LGBTQIA2S+ leaders worldwide, and continues to make an impact through media appearances and keynote speeches. Connect with Joel 🌐 Website: www.joeldavisbrown.com 💼 LinkedIn: Joel Davis Brown 🎥 Don’t forget to like, comment, and subscribe for more episodes that transform the way you lead and grow your business! #Leadership #TransformationalLeadership #LGBTQLeadership #MarcHaineLive #LeadershipWisdom #CulturalGenius #BusinessSuccess #inclusiveleadership ----more---- About Your Host, Marc Haine Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar. Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service. Dare to be the exception™ Connect with Marc +1 (780) 729-4932 🗓️ https://meetwith.marchaine.com Marc@MarcHaine.comhttp://MarcHaine.comIG: https://www.instagram.com/marcjlhaineFB: https://www.facebook.com/MasterofExperiencesTW: https://twitter.com/MarcHaine2LI: https://www.linkedin.com/in/marchaine/YT: https://www.MarcHaineLive.com Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
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    53 分
  • Turn Every Personal Interaction Into a Success (Using These 5 Strategies!) with John Golden

    Turn Every Personal Interaction Into a Success (Using These 5 Strategies!) with John Golden
    2025/05/15
    How Poor Communication is Costing You—And How to Fix It with John Golden

    Ever walked away from a meeting, sales call, or networking event thinking, “That could’ve gone better…”? You’re not alone. The truth is, ineffective interactions are costing professionals more than they realize—lost deals, missed promotions, and disengaged teams.

    🚨 Here’s the problem: Most leaders and sales pros don’t recognize the subtle ways they undermine their own success. Whether it’s bringing baggage from a previous call, failing to be present, or letting emotional triggers take over, these small missteps add up to BIG consequences.

    🛎 In this episode, globally recognized sales strategist, bestselling author, and CSMO at Pipeliner CRM, John Golden will share 5 strategies you can use today to recognize your emotional baggage and adjust your attitude and strengthen your conversations.

    About John

    John Golden is the Amazon bestselling author of Winning the Battle for Sales: Lessons on Closing Every Deal from the World’s Greatest Military Victories and Social Upheaval: How to Win at Social Selling. A globally acknowledged Sales & Marketing thought leader, speaker, and strategist, he has conducted over 1800 video interviews of thought leaders for Sales POP! online sales magazine & YouTube Channel and for audio podcast channels where Sales POP! is rated in the top 2% of most popular shows out of 3,320,580 podcasts globally, ranked by Listen Score. He is CSMO at Pipeliner CRM. In his spare time, John is an avid Martial Artist.

    Connect with John

    www.salespop.net www.pipelinersales.com https://www.linkedin.com/in/johngolden/

    Get a Free trial of Pipeliner CRM www.pipelinersales.com

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    About Your Host, Marc Haine

    Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

    Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

    Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

    Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

    Dare to be the exception™

    Connect with Marc

    +1 (780) 729-4932

    🗓️ https://meetwith.marchaine.com

    • Marc@MarcHaine.com
    • http://MarcHaine.com
    • IG: https://www.instagram.com/marcjlhaine
    • FB: https://www.facebook.com/MasterofExperiences
    • TW: https://twitter.com/MarcHaine2
    • LI: https://www.linkedin.com/in/marchaine/
    • YT: https://www.MarcHaineLive.com

    Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
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    49 分
  • The Simple Sales Fix That Can Really Double Your Revenue with Ursula Mentjes

    The Simple Sales Fix That Can Really Double Your Revenue with Ursula Mentjes
    2025/05/12
    Stop Losing Deals! Master the Art of Follow-Up with Ursula Mentjes

    💰 85% of sales close after the 5th follow-up… but guess what? 90% of business owners never follow up more than once! If you’re one of them, you might as well be lighting stacks of cash on fire. 🔥

    🛎 In this episode, your host, customer and employee experience strategist, Marc Haine sits down with Ursula Mentjes, aka The Accidental Salesperson, to tackle the biggest (and most expensive) problem plaguing business owners: fear of following up. You don’t want to sound pushy. You don’t want to feel salesy. And that little voice in your head keeps whispering, “If they were interested, they would have called me back.”

    And that's a problem.

    About Ursula

    Ursula Mentjes is a leading expert on success and business growth and a USA Today bestselling author of UpLevel NOW and five other non-fiction books.

    She is a business strategist and coach who works with entrepreneurs to double their monthly revenue in as little as 30 days while working less! She is also a keynote speaker and certified as an NLP (Neuro Linguistic Programming) Coach through the NLP Institute of California and helps her clients release the limiting beliefs and blocks that hold them back from their greatest success.

    Her podcast, Quantum Revenue Expansion, is in the top 2.5% of podcasts worldwide and can be found wherever you listen.

    Ursula has been named the SBA’s Women in Business Champion and received the Lifetime Achievement Award from the President of the United States of America for volunteerism. Ursula spends her free time traveling with her husband Tim, son Lucca and she can often be found cheering enthusiastically from the bleachers while watching Lucca play baseball!

    Connect with Ursula

    🌎 Website: https://www.ursulainc.co/ 📌 LinkedIn: https://www.linkedin.com/in/ursulaincorporated 📷 Instagram: https://www.instagram.com/7figure_ceo/ 📺 YouTube: https://www.youtube.com/user/MySalesCoachNow 🐦 Twitter: https://twitter.com/ursulamentjes 🎵 TikTok: https://www.tiktok.com/@7figure_ceo

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    About Your Host, Marc Haine

    Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

    Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

    Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

    Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

    Dare to be the exception™

    Connect with Marc

    +1 (780) 729-4932

    🗓️ https://meetwith.marchaine.com

    • Marc@MarcHaine.com
    • http://MarcHaine.com
    • IG: https://www.instagram.com/marcjlhaine
    • FB: https://www.facebook.com/MasterofExperiences
    • TW: https://twitter.com/MarcHaine2
    • LI: https://www.linkedin.com/in/marchaine/
    • YT: https://www.MarcHaineLive.com

    Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
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    51 分
  • The Truth About Franchising: Is It Really the Fast Track to Success? with Guy Coffey

    The Truth About Franchising: Is It Really the Fast Track to Success? with Guy Coffey
    2025/05/08
    Franchising: The Dream, The Reality & The Truth They Won’t Tell You with Guy Coffey

    Ever been lured in by those “Be Your Own Boss!” franchise ads? You know, the ones where people are sipping margaritas on a beach while their business magically runs itself? Yeah… about that.

    🛎 In this episode of Marc Haine Live, Customer and Employee Experience Strategist, Marc Haine sits down with Guy Coffey, a franchise veteran from both sides of the model—multi-unit franchisee, franchisor, and now advisor to entrepreneurs looking to break into the game without losing their shirts.

    We’re diving deep into the REAL world of franchising—what works, what fails, and why some franchisees end up with financial freedom while others are trapped in a 7-day-a-week grind that makes their old 9-to-5 look like early retirement.

    Check out Guy's podcast

    Need to brainstorm aspects of your business? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you at https://meetwith.marchaine.com

    About Guy With over 17 years in franchising, from co-founding the Frenchies franchise system to scaling fitness franchises, Guy has a love of entrepreneurial pursuits.

    His mission is simple, to inspire entrepreneurs to go for it in life, and win. Driven by his passion for helping entrepreneurs achieve a balanced life where family, fitness, and personal growth thrive alongside business success, Guy is dedicated to guiding others through the challenges and opportunities of franchising and entrepreneurship.

    Connect with Guy guycoffey.com LI: /guycoffey IN: /guycoffey YT: @guy_coffeylinkedin FB: /guy.coffey

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    About Your Host, Marc Haine

    Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

    Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

    Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

    Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

    Dare to be the exception™

    Connect with Marc

    +1 (780) 729-4932

    🗓️ https://meetwith.marchaine.com

    • Marc@MarcHaine.com
    • http://MarcHaine.com
    • IG: https://www.instagram.com/marcjlhaine
    • FB: https://www.facebook.com/MasterofExperiences
    • TW: https://twitter.com/MarcHaine2
    • LI: https://www.linkedin.com/in/marchaine/
    • YT: https://www.MarcHaineLive.com

    Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
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    1 時間 1 分
  • How to Build a Workplace Where People Want to Stay with Samantha Irwin

    How to Build a Workplace Where People Want to Stay with Samantha Irwin
    2025/04/14
    Turn High Turnover into High Retention – The Strategy You Need with Samantha Irwin

    Struggling with high employee turnover? Feeling stuck in the endless cycle of hiring, training, and losing good people? You’re not alone. The real cost of turnover is more than just money—it’s lost productivity, low morale, and a customer experience that suffers. But what if you could break the cycle and build a team that actually wants to stay?

    🛎 In this episode of Marc Haine Live, we sit down with Samantha Irwin, a national speaker and expert in workplace culture and customer experience, to tackle the big, expensive problem of employee disengagement and retention.

    About Samantha

    Samantha is a leading expert in creating exceptional Customer Experiences. She helps businesses inspire and educate teams to create exceptional Customer Experiences that foster loyalty and advocacy, driving both financial success and heartfelt service for brick-and-mortar businesses.

    With over 25 years of experience in leadership, Samantha's dual background in middle school teaching and boutique hotel ownership has uniquely positioned her to empower and educate business leaders and their front-line customer service staff.

    Organizations and businesses hire Samantha for engaging and inspiring keynote speeches and workshops.

    As the creator of the Power of People Academy and the Creating a Culture Deck, she equips businesses to provide consistently Exceptional Customer Experiences, fostering thriving enterprises and fulfilled staff. Samantha's commitment extends to teaching business owners how to make their establishments preferred workplaces and favored customer destinations

    Connect with Samantha

    www.Kaizen.Zone / samanthairwin

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    About Your Host, Marc Haine

    Need to brainstorm aspects of your business or talk to Marc about speaking at your upcoming conference or staff retreat? Book your complimentary 30-minute brainstorm with Marc. Schedule a time that works for you on Marc's online calendar.

    Get your copy of Lights! Camera! Action! Business Operational Excellence Through the Lens of Live Theatre on Amazon: https://amzn.to/2PFj8a2 or directly from the publisher

    Author, Speaker, Facilitator and Coach Marc Haine will help your teams ignite their passions. Working with him, you can support your leaders to recentre their focus and drive continuous improvement through connected and engaged employees. You will realize your competitive advantage with a connected purpose and consistent customer experience across your brand. Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

    Tap into Marc’s 35 years of operational excellence experience and imagine a world in which the majority of us put more love and care in being of service.

    Dare to be the exception™

    Connect with Marc

    +1 (780) 729-4932

    🗓️ https://meetwith.marchaine.com

    • Marc@MarcHaine.com
    • http://MarcHaine.com
    • IG: https://www.instagram.com/marcjlhaine
    • FB: https://www.facebook.com/MasterofExperiences
    • TW: https://twitter.com/MarcHaine2
    • LI: https://www.linkedin.com/in/marchaine/
    • YT: https://www.MarcHaineLive.com

    Looking for more quality content? Check out Marc's catalogue of video and audio podcasts here.
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    1 時間