In this insightful episode, Hannah Capon is joined by canine behaviourist Andrew Hale to explore how effective communication can transform the management of canine osteoarthritis. It’s not just about pain relief or physical care—how owners and veterinary professionals talk to each other plays a vital role in decision-making and treatment outcomes. Together, they break down the SPIKES framework (Set up, Perception, Invitation, Knowledge, Emotion, Summary/Strategy) to help dog owners and professionals improve two-way communication, navigate complex choices, and collaborate better for the welfare of dogs living with chronic pain.
(Published December 2021 – https://youtube.com/live/WXwW4LsKwKM)

Brief Bio:

Andrew Hale (BSc, ISCP.Dip.Canine.Prac) is the owner and lead behaviourist at Train Positive. With a background in psychology and a deep passion for animal welfare, he is a Certified Animal and Canine Behaviourist and a key voice in promoting dog-centred, empathetic approaches. He supports Animals in Distress, is a Behaviour Consultant for Pet Remedy and the British Isles Grooming Association, and runs the popular Dog Centred Care group on Facebook. Andrew is also a respected international speaker in the canine behaviour and training community.

Key Takeaways:

1. Communication is part of treatment – Managing arthritis isn’t just physical; good communication with your vet team is vital for success.
2. SPIKES is a useful model – The six-step SPIKES acronym helps structure clearer and more compassionate conversations between owners and professionals.
3. Emotion plays a big role – Acknowledging the emotional journey of caregivers helps reduce stress and improve decision-making.
4. Preparation empowers owners – Anticipating difficult decisions and having tools to navigate them makes owners more confident and involved.
5. Collaborative care is key – Creating space for both vet and owner perspectives improves trust and ultimately benefits the dog’s wellbeing.

Relevant Links:

• Chronic Pain Symposium 2025: https://www.camonlineshop.com/chronic-pain-symposium-2025/
• One-to-one arthritis support: https://caninearthritisteleguidance.co.uk

Learn more about CAM: Facebook: https://www.facebook.com/CAMarthritis
Instagram: https://www.instagram.com/canine_arthritis
Youtube: https://www.youtube.com/c/CanineArthritisManagement
LinkedIn: https://www.linkedin.com/company/canine-arthritis-management-ltd

Have questions send them to: info@caninearthritis.co.uk

Stay tuned to learn how early detection can make a significant difference in managing OA in younger dogs.