How do you make your OKRs truly customer-centric? Our guest today is Jeff Gothelf, a coach, trainer, speaker, and author of five books. You’ll learn how to identify and drive results, why cross-functional collaboration is important in determining OKRs, how to get started with OKRs, and more.

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• Who Does What By How Much – Jeff’s latest book
• Episode 137: Lean, Agile & Design Thinking with Jeff Gothelf
• Episode 273: Publishing Options for Design Books with Louis Rosenfeld
• Measure What Matters – a book by John Doerr
• 2022 Cleveland Clinic OKRs
• Get a copy of Jeff’s latest book
• Follow Jeff of LinkedIn
• Visit Jeff’s website

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