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In this episode of The Property Management Playbook, Andrew Nguyen and Robert Gallo dive into the crucial topic of requesting written reasons at VCAT. Understanding why and how to request written reasons can be a game-changer for property managers, especially when it comes to appeals, future dispute resolutions, and clarifying VCAT’s decision-making process. Andrew and Robert break down the process, share practical tips for property managers on when it's most beneficial, and discuss the potential impact written reasons can have on your case outcomes. Tune in to make the most of your VCAT experiences and empower yourself with insights to advocate confidently for residential rental providers.