Generative AI is no longer just an exclusive tool for big organisations. Thanks to the emergence of ChatGPT, AI is now levelling the playing field and making these once-exclusive resources available to all.

This week on Data & AI Mastery, we’re joined by Maaike Van Den Branden, Chief Data Officer (CDO) at Mumsnet, to discuss how data can influence a small organisation.

As the CDO at Mumsnet, the UK’s largest parenting forum with over 9 million monthly visitors, Maaike leads the data team that transforms user conversations into valuable insights for brands. One of her key achievements is developing MumsGPT, an AI-powered qualitative research tool.

In conversation with our host, Raoul, she shares a fresh perspective on the real value that AI brings to businesses of all sizes.

Maaike walks us through her journey to becoming a CDO and explores the pivotal skills needed to thrive in data analytics.

She also discusses the evolving nature of data leadership, the blurred lines of ownership, and why collaboration across teams is crucial for success.

Maaike and Raoul explore how Mumsnet uses generative AI to transform data analysis and create actionable insights. They talk about how AI helps drive ROI and strengthen brand partnerships, emphasising the importance of team collaboration and alignment for business success.

As she wisely points out, everyone in an organisation is responsible for data quality—and that’s the ultimate secret to making data work for you, even as a small business.

Expect this and more practical advice on leveraging AI tools to create real impact and value in this Data & AI Mastery episode. So, tune in now and join the conversation!

Chapters

[1:54] Exploring the pivotal skills needed for career growth from a technical individual contributor to a leadership role in data

[4:07] Unpacking the realities and misconceptions of the Chief Data Officer (CDO) role

[8:28] Understanding how Mumsnet adopted generative AI like ChatGPT to revolutionise data analysis and create actionable insights

[14:02] Leveraging AI to extract valuable data insights and drive business ROI

[18:34] The importance of collaboration and critical thinking within data teams to align with business goals

[23:35] Navigating data trends and focusing on practical value

[25:21] Tips for staying up to date as a leader

[27:43] Key takeaways

Links

Maaike LinkedIn - https://www.linkedin.com/in/maaikevandenbranden/

Mumsnet - https://www.mumsnet.com/

In this episode of Data & AI Mastery, we’re joined by Zaman Hussain, Chief Data Officer at Great Ormond Street Hospital (GOSH), to explore how data and AI are revolutionising healthcare. Zaman shares his journey from growing up on a council estate to leading data initiatives at one of Europe’s largest pediatric hospitals. He offers valuable lessons on leadership, problem-solving, and the power of a proactive mindset.

We dive into the unique challenges of managing healthcare data, from improving patient outcomes to streamlining hospital operations. Zaman highlights how GOSH is leveraging AI for natural language processing in patient interactions and discusses the hospital’s innovative approaches to integrating workforce and patient data for predictive decision-making. If you’re interested in the intersection of healthcare and data science or looking for practical tips on leading data transformations, this episode is for you!

Chapters

[01:09] Zaman shares his inspiring journey from his humble beginnings to becoming Chief Data Officer at Great Ormond Street Hospital.

[07:19] Zaman provides an overview of his role, the hospital’s scale of operations, and the unique challenges of managing data in a healthcare setting.

[09:27] An exploration of how healthcare organisations, including GOSH, leverage data to improve patient outcomes and operations.

[15:37] Zaman highlights innovative projects at GOSH, including AI-powered natural language processing tools and predictive staffing models.

[19:42] The pair discuss the importance of data quality, stakeholder engagement, and starting small with an MVP approach.

[23:27] Zaman answers rapid-fire questions about his favourite school subject, programming language, and music genre.

[25:42] Key lessons on blending technical skills with communication and starting small to drive impactful data projects.

Links

Zaman Hussain LinkedIn - https://www.linkedin.com/in/zaman-hussain-841a8582/

GOSH Website - https://www.gosh.nhs.uk/

Data is one of the most powerful tools that an organisation has, crucial for connecting with business goals and creating measurable impact.

But without a solid strategy in place, data risks becoming more of a burden than a valuable asset. That’s where today’s guest comes in—Monica Jones, Chief Data Officer (CDO) at the University of Leeds.

Monica is a technical expert and strategic leader with a wealth of experience across the education, healthcare, science, and technology sectors. She currently leads the development and execution of the University of Leeds’ Data Strategy, driving transformational change through the Data Transformation Programme.

Our host, Raoul, sits down with Monica to discuss how using data strategically can help make better decisions and improve outcomes across the entire organisation.

Monica shares insights into her career path and evolution in data and technology, detailing how she laid the groundwork for her success as CDO.

She also offers expert advice on how to negotiate budgets to secure the resources necessary for impactful change, as well as her proven process for developing and implementing a winning data strategy.

Lastly, she dives into how she led the creation of a centralised data service model at the University of Leeds, stressing the importance of ownership, accountability, and making data a shared responsibility.

For deeper insights and practical tips from Monica, tune in now to learn how to make data truly work for you!

Chapters

[1:37] Introduction to Monica’s career journey through leadership and technology

[5:50] Navigating the first 90 days as a Chief Data Officer at the University of Leeds

[8:27] Breaking down the budget and negotiation strategy for data transformation

[11:02] Outlining the development of a clear, impactful data strategy

[16:10] The importance of transparency and accountability in data strategy

[19:10] The power of a centralised service model for data management

[23:40] Next stages of Monica’s work to advance data literacy and maturity

[25:50] Rapid-fire questions

[27:23] Key takeaways from this episode

Links

Monica Jones LinkedIn

University of Leeds’ Data Strategy