『Customer Service Culture [EN]』のカバーアート

Customer Service Culture [EN]

Customer Service Culture [EN]

著者： Paolo Fabrizio
無料で聴く

このコンテンツについて

 Welcome to Paolo Fabrizio's podcast show about Digital Customer Service. Read more on https://customerserviceculture...Paolo Fabrizio マネジメント マネジメント・リーダーシップ 経済学
エピソード
  • #45 The new balance after a rollercoaster AI year

    #45 The new balance after a rollercoaster AI year
    2025/07/14
    Especially in customer service operations, some organizations are changing their approach after experiencing a rollercoaster AI year. Because they have now more mature visions and goals. Listen to Paolo Fabrizio's insights and...two missing links!
    続きを読む 一部表示
    18 分
  • #44 Customers see internal communication issues

    #44 Customers see internal communication issues
    2025/06/18
    Customers notice what's not working well inside. Paolo Fabrizio shares an eye-opening case of how internal communication issues reflect themselves externally.
    続きを読む 一部表示
    19 分
  • #43 Avoid these slippery conversational hiccups

    #43 Avoid these slippery conversational hiccups
    2025/05/20
    Most customers are excellent service assessors because they detect any conversational hiccups and take them into account within their experience. Paolo Fabrizio share two case examples that occurred both in person and over digital support channels. Read full article here >>
    続きを読む 一部表示
    17 分

Customer Service Culture [EN]に寄せられたリスナーの声

カスタマーレビュー：以下のタブを選択することで、他のサイトのレビューをご覧になれます。

Audible.co.jp

Amazon.co.jp
レビューはまだありません。