• Customer Service Culture [EN]

  • 著者： Paolo Fabrizio
  • ポッドキャスト

Customer Service Culture [EN]

著者： Paolo Fabrizio
無料で聴く

  • サマリー

  • Welcome to Paolo Fabrizio's podcast show about Digital Customer Service. Read more on https://customerserviceculture...
    Paolo Fabrizio
    続きを読む 一部表示

あらすじ・解説

Welcome to Paolo Fabrizio's podcast show about Digital Customer Service. Read more on https://customerserviceculture...
Paolo Fabrizio
続きを読む 一部表示
エピソード
  • #38 Digital channels are not for everybody

    #38 Digital channels are not for everybody
    2024/11/27
    99% of us have a natural predisposition towards some activity or knowledge. Nevertheless, if you want to become really smart, you need to study and practice day by day. And when it comes to delivering customer support, digital channels are definitely not for everybody!
    続きを読む 一部表示
    13 分
  • #37 The service that customers love the most

    #37 The service that customers love the most
    2024/10/22
    What service clients love the most? There are two things that you can do immediately to intercept customer's signals in a timely manner.
    続きを読む 一部表示
    15 分
  • #36 Customer service can't fix poor culture

    #36 Customer service can't fix poor culture
    2024/09/24
    What's the department in charge of solving problems? I bet you'd answer 'customer service'. However, the current scenario requires us to embrace a broader vision because customer service can't fix everything. Paolo Fabrizio explains WHY and HOW in this podcast.
    続きを読む 一部表示
    18 分

Customer Service Culture [EN]に寄せられたリスナーの声

カスタマーレビュー：以下のタブを選択することで、他のサイトのレビューをご覧になれます。

Audible.co.jp

Amazon.co.jp
レビューはまだありません。