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Creating Memorable Experiences: TJ Schier's Secrets for Success in the Hospitality Industry
- 2023/08/22
- 再生時間: 31 分
- ポッドキャスト
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サマリー
あらすじ・解説
Witness the astonishing journey of TJ Schier, whose path took an unexpected turn, propelling him to the forefront of the competitive socializing industry.
"You have to keep your brand relevant and fresh. At some point, the new growth can't outpace the same-store sales decline." - TJ SchierFrom his humble beginnings at Chuck E. Cheese Pizza, TJ's relentless drive and sharp business acumen led him to unimaginable heights.
But a surprising twist in his story set him apart, forever changing the game.
Brace yourself for an inspiring tale of transformation as TJ's unwavering passion continues to pave the way for a future filled with endless possibilities.
Prepare to embark on a journey that will leave you hungry for more.
In this episode:
- Discover how the blend of sports, entertainment, and hospitality creates a distinctive customer experience.
- Uncover the unforeseen growth of the golf industry during COVID-19 due to its natural alignment with social distancing requirements.
- Dive into the trend of competitive socializing and its role in heightening food and beverage experiences.
- Understand the critical role of tailoring guest experiences and simplifying menus in the restaurant industry.
- Gain insights on the secrets of hiring and efficiently managing powerhouse teams in the hospitality realm.
The key moments in this episode are:
00:00:03 - Introduction,
00:01:04 - TJ's Background,
00:04:02 - The Concept of Big Shots Golf,
00:07:57 - Competitive Entertainment,
00:11:27 - Relevance and Future,
00:13:13 - Leadership Tips and Business Crushes,
00:15:51 - Anthem as a Separate Dining Space,
00:18:01 - Simplifying the Menu,
00:20:21 - Dealing with Turnover and Labor Costs,
00:24:28 - The Future of the Labor Challenge,
00:26:30 - The Importance of Structure and Technology in the Restaurant Industry,
00:27:28 - Smart Restaurant Guides for Better Operations,
00:28:11 - The Power of Networking and Learning,
00:28:36 - Leadership Lessons from the Driving Range,
00:29:42 - Business Crushes and Industry Reputation,
Click here for more information about this episode.
Turning the Table is the most progressive podcast for today's food and beverage industry featuring staff-centric operating solutions for restaurants in the #newhospitalityculture.
Join Jim Taylor of Benchmark Sixty and Adam Lamb as they "turn the tables" on the prevailing operating assumptions of the restaurant business in favor of innovative solutions to our industry's most persistent challenges.
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