Tekmetrics' business model of listening to customers' needs and implementing new systems makes them super shop-friendly. Start using them at your shop today HERE

Turnkey Marketing has made my life SOOO much simpler, AND they've helped keep the phone ringing. Do you need these two things too? Learn more HERE

Elite Worldwide is helping me make my shop elite. Monthly coaching with actionable goals and accountability, I need. I highly recommend them to you. See what they're all about HERE

In this episode, Mike and Bryan are joined by Brandon Dills of Jarhead Diagnostics. They also talk shop ownership challenges when Brandon explains why he closed his shop previously and what inspired him to reopen with a more balanced, focused approach. They also get into the world of manufacturing custom diagnostic tools, discussing how Brandon manages production, responds to one-off customer requests, and the benefits (and headaches) of scaling up using 3D printers.

00:00 Is Bryan a Traitor for Supporting the Changing the Industry Podcast?

10:20 Business Animosity and Expo Popularity

14:19 Product Feasibility Challenges

19:37 Rare Vintage Tools Market Insight

24:13 Fireworks, Boating, Chaos

28:32 Rushed Mistakes with Boat Trailers

33:21 Different Paths to Business Success

40:28 Limited Auto Repair Options

48:20 "Redneck Workout: Tree Lifting"

54:27 Tekmetric New CRM

57:47 Real-Time AI Call Monitoring

Soooooo - a lot has been happening in the groups, and we just had to jump in to share our thoughts.

00:00 "No Charge Diagnostics Debate"

04:33 Pricing Double Standard in Auto Repair

07:24 Free Diag vs. Paid Service

13:06 Adapting to Market Needs

15:48 "Embracing Different Approaches"

17:05 Daily Automotive Diagnostics Insights

20:19 "Key to Success: Service Strategy"

If you're like me and aren't good at marketing, don't do it on your own. Let the experts handle it. Touch HERE for more on Turnkey Marketing.

Tekmetric transformed my shop. Plain and simple. Want that for yours? Touch HERE

There are a lot of moving parts in a repair shop, opening the door to missing things. Don't let that happen to you. Learn more about Detect Auto

Jon Cabak and Josh Oberlander founded the auto repair AI-driven tech company Detect Auto. Today, they talk with Mike about how in the world all this got started and share stories of what they've learned along the way. Even some things they've seen in shops around the country that SHOCKED them. Oh, and there could be a sponsor event happening at ASTA now? Stay tuned for more.

00:00 "Breaking into Automotive Sales"

06:05 Fans Are Nice in Repair Shops

07:19 Automotive Shop Process Automation

12:11 AI-Powered Customer Query Tool

13:33 Streamlined Diagnostic Questionnaires for Technicians

18:18 New Tool Enhances DVI Reports

23:07 Overwhelmed and Exhausted from Events

24:38 "Time to Host Our Events"

29:25 Failed Camera System Project

33:03 "Improving Shop Communication Methods"