Erica DeBoer, Chief Nursing Officer at Sanford Health, believes that true leadership starts with connection, authenticity, and a commitment to innovation.

In this episode, Erica shares her journey from a nursing assistant to a healthcare leader, reflecting on the pivotal moments that shaped her career. From caring for her grandfather as a CNA to navigating the challenges of the COVID-19 pandemic, she highlights the impact of mentorship, the value of reducing administrative burdens through technology, and the role of leadership in fostering a culture of safety.

Erica also explores how choosing joy can transform both patient care and workplace culture, offering insights for healthcare professionals looking to make a lasting impact.

In this episode, you’ll learn:

• How Erica’s early experiences shaped her leadership philosophy
• Why innovation and automation are key to the future of nursing
• How healthcare leaders can create a culture of joy and connection

Things to listen for:

(00:00) Intro: Erica DeBoer’s mantra, “Choose Joy”

(01:00) Becoming a nurse: Erica’s journey from CNA to healthcare executive

(02:30) Starting the nursing journey in South Dakota

(04:00) Discovering a passion for ICU care

(06:00) Transitioning to leadership and education roles

(07:30) Navigating the Chief Nursing Officer role during COVID

(09:00) Core values of integrity and authenticity in healthcare leadership

(10:30) The importance of joy in leadership and patient care

(12:00) Innovation in healthcare: The role of automation and virtual care

(14:00) Rural healthcare challenges and the high reliability journey at Sanford

(16:00) Leveraging technology to improve patient care in rural communities

(18:00) Advice for aspiring nurse leaders and embracing change

(20:00) Continuing education and pursuing a doctorate in healthcare executive leadership

(22:00) The importance of making authentic connections in leadership

(24:00) Recognizing the impact of mentorship and meaningful work

(26:00) Reflections on Sanford’s growth and community impact

(28:00) Final thoughts on choosing joy and making a difference in healthcare