Boost sales, boost Guest satisfaction…. AND fight hunger…

It’s a perfect real world example of the Business of Joy in action!

Meet Andrew Glantz, CEO and founder of GiftAMeal! For this episode of Bring More Joy to the Table, I spoke with Andrew about his amazing company that is elevating restaurant experience… and creating a BIG social impact along the way!

His company has already partnered with thousands of restaurants to donate funds for more than 2.2 million meals to those in need!

You guys know I love data… in a case study, GiftAMeal led to:

>guests returning 39% more

>spent 20% more per visit

>tipped 32% more

Listen to the full episode to learn more! Restaurant operators, this is one you don't want to miss!

Your mom was right! It’s not what you say but how you say it!

For the finale of Season Three, I spoke with the legendary Mac Brand!

From his early days working with his father in downtown Los Angeles, to his time working at big companies like PepsiCo and Mars, to his experiences traveling around the world, Mac has so many valuable insights.

Emotional intelligence & 55/38/7: Mac explains the Mehrabian model of communication and how communication is about much more than words!

The importance of culture: Whether it’s learning Spanish from the locals, or sharing experiences with classmates while taking a course at Oxford University, Mac emphasizes the value of culture and the countless lessons you can learn by just listening.

Tending To Your Garden: Mac’s latest book, Tending To Your Garden, emphasizes the importance of relationships in business and in life.

He also shares a ton more great business lessons and practices, such as a protocol that allows employees to self-select out of the organization.

Mac, thank you for coming on the show!

Get his book!

How today’s leaders can better support the next generation – A student’s perspective.

Meet Chayil Hyland! She’s a Senior at Cornell University studying hospitality. I have no doubt she will be one of the leaders of this industry some day!

From the first time I saw her speak at Will Guidara's The Welcome Conference, I knew Chayil was wise far beyond her years. And unlike many who just “end up” in the hospitality industry, she knew exactly what she wanted to do at a young age!

Her passion for cooking and hospitality is contagious, and she is simply amazing! There are so many great takeaways from this episode, such as an acronym she uses for empowering those in the industry: BET (Believing, Equipping, and Teaching).

You’ll also hear:

1. What she learned from her family, going to Food and Finance high school, and in her early jobs in the industry

2. What she enjoys now, what she’s looking for after she graduates, and where she hopes the industry is headed!

Chayil - thank you! It was a joy to have you on the show!