『Brian Hanratty, Co-Owner of Happy Out on his award-winning café and the secret to extraordinary service』のカバーアート

Brian Hanratty, Co-Owner of Happy Out on his award-winning café and the secret to extraordinary service

Brian Hanratty, Co-Owner of Happy Out on his award-winning café and the secret to extraordinary service

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 We chat to Brian about winning the 2024 Best Cafe in Ireland Award, how his inspiring partnership with Together Academy came about and his outstanding employee, Charlie O’Reilly who recently won the Employee Excellence Award at the Irish Restaurant Awards. Brian reveals the art of managing all three Happy Out locations (Dun Laoghaire Baths, Bull Island and Donnybrook) particularly the iconic Dun Laoghaire Baths. We discuss the loyalty and support of the local community and delivering extraordinary service. He also shares the innovative ways he achieves this. Brian has such a passion for service excellence and superior coffee which makes Happy Out the best of the best.

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