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Branding, Strategy and Taylor Swift

Branding, Strategy and Taylor Swift

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In this episode of The Digital Marketing Podcast, Daniel Rowles explores one of the most unexpected but powerful business case studies in modern branding: Taylor Swift! Joined by Kevin Evers, Senior Editor at Harvard Business Review and author of There’s Nothing Like This. Kevin dives into how Swift’s career offers a masterclass in brand strategy, audience connection, and long-term business thinking.

Why does a global superstar in a notoriously cutthroat industry continue to outperform and outlast her peers? According to Kevin, it’s not luck or fandom - it’s strategy.

Drawing on insights from his newly released book, Kevin breaks down the key inflection points in Swift’s 20-year career. From turning down a major label at age 13 to preserve creative control, to executing one of the boldest rebranding and ownership moves in music history with her “Taylor’s Version” re-recordings, this episode examines how Swift embodies the core principles of marketing, product-market fit, and customer obsession.

Daniel and Kevin unpack how Taylor Swift:

  • Identified a niche audience when the data said it wasn’t viable

  • Built trust and intimacy into her brand from day one

  • Embraced user-generated content and fan communities to expand reach

  • Navigated multiple brand pivots without losing authenticity

  • Took complete ownership of her brand and intellectual property

  • Continues to evolve while staying aligned to her audience’s needs

They also explore how her fandom operates as a distributed marketing engine, elevating everything from live streams to lyric analysis and decoding hidden clues. With references to startup thinking, customer experience design, and even parallels with Jobs-to-Be-Done theory, this conversation turns a pop icon into a blueprint for brand building at scale.

Whether you’re a marketer, entrepreneur or brand strategist, this episode offers rare insight into what it takes to build something culturally durable, and fiercely customer-centric.

Key Takeaways:
  • Brand clarity trumps market data when paired with conviction

  • Fan communities can become your most powerful marketing asset

  • Ownership and authenticity are strategic decisions, not just personal ones

  • Pivoting is easier when you’ve built long-term trust

  • Obsessing over your audience is a competitive advantage

📥 Access the show notes, tools, and links at: https://targetinternet.com/resources/strategy-branding-and-taylor-swift

📩 Join the free newsletter for access to Daniel’s monthly AI agent live sessions: https://targetinternet.com/newsletter

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