Discover how emotional intelligence is revolutionizing cybersecurity leadership in this episode of AWS Executive Insights, featuring Hart Rossman, VP of Global Services Security. Beyond technical expertise, security leaders must cultivate empathy, emotional regulation, and interpersonal skills within their workforce in order to avoid burnout, reduce human errors, and realize greater productivity. Learn how AWS is transforming traditional DevSecOps team management by integrating emotional intelligence training with incident response capabilities, leading to faster resolution times and more resilient security operations. Rossman also discusses how empathy and psychological safety are becoming critical differentiators in building high-performance security teams. This conversation is essential for any leaders looking to elevate their teams' effectiveness through enhanced emotional intelligence and cultural transformation. Watch now to uncover the critical connection between EQ and security excellence.

Frank Ford, Partner at Bain & Company, discusses how organizations can drive meaningful change through "micro-battles" - a method of tackling tough business problems in small, winnable chunks that can later be scaled across the organization. He explains why traditional large-scale transformations often fail (with only 12% success rate) and how focusing on specific, time-bound challenges with clear sponsorship can lead to more effective organizational change.

Hear from Hatem Dowidar, Group CEO of e&, in a discussion about the company's remarkable transformation from a telecom provider to a global technology leader. Dowidar shares his leadership philosophy of being bold while creating an innovation-friendly culture that doesn't punish failure, emphasizing how this approach has helped e& become one of the fastest-growing brands in the world with operations in 38 markets. The conversation also delves into e&'s strategic partnership with AWS and their joint vision for advancing digital transformation in the UAE and broader Middle East region, with particular focus on AI adoption and closing the digital divide.