-
サマリー
あらすじ・解説
AI is reshaping Customer Success—but it’s not here to replace you. It’s here to elevate you.
In this episode of Beyond Renewals, we kick off our AI mini-series by breaking down the real impact of AI on CSMs. We unpack what’s changing, what isn’t, and the four key skills you should start sharpening today.
🎯 You’ll learn:
Why emotional intelligence still wins in a world of AI
What tasks AI is best suited for
How to transition from task-doer to strategic advisor
The exact skills that’ll future-proof your CS career
This one’s for every CSM who’s curious, maybe a little nervous—and ready to lead the shift.