In this episode, you'll learn about the rise of AI agents in online search and how it's transforming the rules of discoverability. We look at why focusing on AI Engine Optimization (AEO or GEO) maybe short sighted because of AI Agent search. We discuss why AI Agents are already doing a lot of online search and in many cases better than humans.

We also explore what what businesses must do now to be found; by both humans and AI. You'll get concrete takeaways on auditing your digital assets and adapting your approach for the AI-driven future of online visibility.

What we discussed:

1:02 - Why the new AEO and GEO strategies are short sighted

4:14 - The declining value of clicks in the age of AI search

7:10 - How AI is changing the web's business model (Cloudflare CEO)

10:15 - Why diverse content placement is crucial for AI visibility

15:02 - Rebuilding websites for AI agents, not just humans

Connect with us if you want to get the benefits of AI for your business:0260.AI

In this video, you'll learn how the agentic web and Model Context Protocol (MCP) change how businesses operate and interact with software. Discover how organizations can use MCP for immediate, significant gains in operational efficiency.

We explore real-world examples of how MCP can dramatically improve efficiency by allowing AI agents to seamlessly handle complex, time-consuming business tasks across multiple apps and platforms.

We break down how MCP works and discuss the future of business automation with insights of the new agentic web from Microsoft’s Satya Nadella. We discuss why understanding MCP today can give your organization a strategic advantage tomorrow.

What we discussed:

1:08 - Microsoft's Satya Nadella on the Agentic Web

3:50 - MCP Example: Automating a Business Meeting

6:17 - Defining MCP

11:53 - MCP Live Demo

16:33 - MCP vs. Traditional AI Automation

20:25 - Addressing Privacy and Security Concerns

Matthew Berman interview with Satya Nadella:https://youtu.be/w87UvmMcmW4?si=p1g_OfxQfAYxjNQn

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In this episode you'll learn how AI is reshaping custom experience and what that means for business leaders. We're joined by executive leadership coach Allan Klassen and explore how to build lasting customer trust with AI.

We discuss why the best customer experiences blend human empathy with the efficiency of AI, and how to avoid common pitfalls that can erode loyalty. We also look at ethically using customer data, and preparing for a future where even digital agents make purchases on behalf of customers.

What we discussed:

0:25 - Introducing Alan Klassen

2:27 - How AI changes customer engagement

5:40 - AI adoption: Efficiency vs. customer-centricity

7:39 - Key CX elements

11:58 - Matching AI strategy to customer needs

15:21 - Balancing AI efficiency with the human touch

17:34 - Starting small with AI for customer experience

19:20 - Using AI for a customer-centric process view

This is part two of our two part series on AI and Business Leadership.

Watch/Listen to Part 1

Connect with Allan Klassen

Learn more about Clarity Quest Leadership

Connect with us if you want to get the benefits of AI for your business: 0260.AI