In this episode of the Cherrywood Podcast, we welcome Mark McMullan, Managing Director of Rainbow Restoration, for an in-depth conversation about his journey, the vital work of Rainbow Restoration, and how they bring properties back to life after traumatic events like floods and fires. Mark shares personal stories from his background in retail and commercial cleaning, his unique perspective on leading a team focused on customer care in times of crisis, and the importance of innovation and empathy. We also touch on the importance of local branches, Rainbow’s commitment to sustainability, and technological innovations like pressure drying and data integration to expedite service for those in need. With branches across the UK, Rainbow Restoration’s team works to restore homes and lives with empathy and expertise. Time Stamps: 0:00 - Introduction to Mark McMullan and Rainbow Restoration 1:54 - Sponsors and Show Support 2:09 - Overview of Rainbow Restoration's Services 10:18 - Mark’s Early Career and Background 16:07 - What Sets Rainbow Apart: Local Branches and Customer Connections 23:03 - Importance of Data and Speed in Customer Response 37:01 - Prioritizing Health, Safety, and Mental Well-being for Team Members 45:32 - Growth in Commercial Restoration and Future Plans 56:32 - What’s Most Rewarding about the Job for Mark 1:01:07 - Closing Remarks and Mark’s Song Choice Don’t miss this insightful conversation with Mark McMullan, who brings a refreshing perspective on leadership, restoration, and community care. Please remember to like, share, and subscribe for more episodes! #DisasterRecovery #RestorationServices #LeadershipInsights Contact: 📧 Email: info@cherrypro.co.uk 📞 Phone: 07857 283 005 🌐 Website: www.cherrypro.co.uk 📱 Facebook: www.facebook.com/cherrywoodproductions 📸 Instagram: @cherrywoodpro Guests Song Choices playlist: https://open.spotify.com/playlist/3YxsMkrJLbFQSjeRKfzcCQ?si=21a21d1ef9534479 Disclaimer: Views expressed by guests on Cherrywood Podcast are their own and do not necessarily reflect the views of the podcast hosts or producers.