• 5.04 Enhancing Customer Success & Professional Services Collaboration & Integration (The Metrics)

  • 2024/12/17
  • 再生時間： 22 分
  • ポッドキャスト

5.04 Enhancing Customer Success & Professional Services Collaboration & Integration (The Metrics)

無料で聴く

ポッドキャストの詳細を見る

  • サマリー

  • In Season 5 of the Asaph Advisors' podcast, we'll be having a series of discussions with Charles Rattray, an experienced Global VP of Customer Experience (CS + PS).

    Charles has had an extensive career in Customer Success & Professional Services – with experience at companies such as: Securonix, Splunk, Kimble, BMC, and Sun Microsystems.

    In today's discussion we'll explore designing a balanced scorecard of metrics to govern an integrated Professional Services & Customer Success organization.

    Asaph Advisors Podcast - Optimizing Consulting & Professional Service Organization Performance
    続きを読む 一部表示

あらすじ・解説

In Season 5 of the Asaph Advisors' podcast, we'll be having a series of discussions with Charles Rattray, an experienced Global VP of Customer Experience (CS + PS).

Charles has had an extensive career in Customer Success & Professional Services – with experience at companies such as: Securonix, Splunk, Kimble, BMC, and Sun Microsystems.

In today's discussion we'll explore designing a balanced scorecard of metrics to govern an integrated Professional Services & Customer Success organization.

Asaph Advisors Podcast - Optimizing Consulting & Professional Service Organization Performance
続きを読む 一部表示

5.04 Enhancing Customer Success & Professional Services Collaboration & Integration (The Metrics)に寄せられたリスナーの声

カスタマーレビュー：以下のタブを選択することで、他のサイトのレビューをご覧になれます。

Audible.co.jp

Amazon.co.jp
レビューはまだありません。