
#10 Uncertainty - What to do when you have no idea!
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Uncertainty gets a bad rap. It’s often tangled up with anxiety, hesitation, and imposter syndrome—but what if uncertainty is actually a strength?
In this episode, we dive into the uncomfortable (but inevitable) reality of not knowing, especially in a profession built around being the expert. Whether you're faced with a complex case, a curveball question, or that familiar sense of “I should know this,” we explore how to shift your mindset and respond with confidence—even when you don’t have all the answers.
You’ll learn:
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Why uncertainty is a sign of growth, not weakness
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How to handle both external and internal uncertainty in clinical settings
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Practical communication tools for expressing uncertainty with credibility
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Why clients trust you more when you don’t pretend to know everything
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A strategy (and a handy website!) to help you find answers on the fly in consults
If you’ve ever worried about not knowing enough, or panicked mid-consult when a client drops an obscure term you’ve never heard of—this one’s for you.
👉 Tune in to reframe uncertainty, build trust, and communicate like a pro—even when you’re still figuring it out.
Please consider leaving a review or sharing with a friend that this episode might help. The farther we can spread this information, the more lives we help. Feel free to reach out to me with any questions, comments, or thoughts.
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Chris Voss ex-FBI Hostage Negotiator - https://www.youtube.com/@NegotiationMastery