Welcome back to the second episode of the Retail 101 Series on Stories from the River. The episode includes perspectives from GM Alexis Strafuss, REM Amanda Parrish, Home Furnishings Associate Jacob McMillan, and Home Furnishings Consultant Kay Edwards, who share their unique experiences and takeaways from the Retail 101 onboarding and educational program. Each guest brings a unique perspective and represents a different role within the Company from Retail Leadership to individual contributor and producer. The guests speak about the benefits of the Retail 101 program, the growth of the Company over the years, and their renewed enthusiasm and motivation upon returning to or joining the Company.

Jacob McMillan and Kay Edwards, both returning Memory Makers, express their appreciation for the improved processes and technologies that have been integrated since their last tenure. Amanda Parrish highlights the practical benefits of the training, such as better managing the CXM process, while Alexis Strafuss reflects on the meaningful relationships formed and the motivational impact of leaders who presented like CEO Charlie Malouf and EVP of Retail Performance "Coach" Stacey McCormick. The episode captures a broad spectrum of experiences and insights, all pointing towards a shared goal of mutual growth and excellence within Broad River Retail. Each Memory Maker emphasizes the supportive and family-like environment that characterizes the Company's culture, leaving listeners with a sense of commitment and passion that drives their success.

This episode on YouTube: https://youtu.be/yV2-ocx_444

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