Patrick has worked in sales, marketing, training and product development for more than 30 years. He has also been a leader in building teams and creating a sustainable positive corporate culture at both family businesses and large corporations. Brands he's worked for include Procter & Gamble and Stryker Corp. He’s been with Shepherd Insurance, and its predecessor brand in Sarasota, Al Purmot Insurance, since 2007.

Business Observer Managing Editor Mark Gordon and Patrick talked about how he and his team navigated the season of storms in the fall, working for clients while also living in the ravaged area. One key, he says, for leaders during stressful times like that is “calm is contagious.” They also talked about the must-dos in building a strong company culture and how being a youth basketball coach for his kids helped shape his leadership style. And listen for a pair of personal nuggets: the impact Patrick’s late father had on his life and what his word of the year was for 2024.

3 Takeaways:

1. (05:40) Culture is created by the team
2. (09:15) Everyone wants to feel significant
3. (16:30) If you’re looking for one aspect of a leader, is it a skill or attitude?

Timestamps:

(00:00) This episode is sponsored by Kerkering Barberio!

(00:50) Introducing Patrick Del Medico, Partner and COO of the Florida and Arizona region, Shepherd Insurance

(05:00) Creating company culture

(08:00) Lessons from basketball coaching

(11:55) Holding people accountable

(16:10) Characteristics of leadership

(18:45) Leadership lessons

(22:15) Shepherd Insurance in 2025

(24:40) Rapid fire questions

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